Vol. 6 No. 2 (2018): Vol 6, Issue 2, April 2018

Articles

• Understanding The Relationships between Service Quality, Customer Satisfaction and Loyalty: An Investigation of Ghana’s Retail Banking Sector

  Daniel Kasser Tee, Alex Preko and Evans Tee

  1-19
• Perception of Stakeholders on Sports Facilities Provision and Maintenance in Selected Universities in South West Nigeria

  Godwin E. Oseghale and Ime J. Ikpo

  20-28

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• Service Quality, Customer Satisfaction Towards Customer Loyalty ( A Case Of Ila Vietnam)

  Tran Thi Thuy Duong

  29-39

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• A Conjoint Analysis of the Determinants of Business School Preference among the Undergraduate Students in South India-An Empirical Study

  B. Rameshwaran

  40-52

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